BetOnline is an all-in-one gambling site, including options for sports betting, poker, horse race betting, casino gambling, and live dealer action. BetOnline is a privately-held company that maintains a gaming license from the jurisdiction of Panama. BetOnline uses a number of different software providers for its any gaming options, but most heavily represented is the popular BetSoft line of casino software.
What to Expect
BetOnline runs some of the best-rated USA-friendly casinos, poker rooms, and sportsbooks. That’s a big deal for gamblers from America, but not so impressive in the grand scheme of things. After all, the US market is full of fly-by-night operations that exist just this side of a serious lawsuit.
- May 21, 2019 BetOnline Poker has temporarily suspended its Daily Cash Race promotion and replaced it with a weekly event giving players more chances to win cash and bonuses. Last June, BetOnline Poker changed its Cash Race promotion from a weekly to a daily event in order to give players at all stake levels the opportunity to win cash prizes. The promotion.
- BetOnline poker does not offer any poker VIP program. Player points may be used to enter freerolls and satellites. BetOnline Promotions. Even though BetOnline does not offer a VIP program, they do offer a respectable amount of promotions that is greater than Ignition but falls short of the Winning Poker Network. BetOnline offers up to $100k in tournament guarantees each weekend.
Expect to find a long list of accepted currencies and ways to fund your account – this is also a good thing, as it indicates their willingness to do business with customers using a variety of payment methods. Throw in the fact that BetOnline’s casino includes a heavy dose of BetSoft titles, which are some of the best-looking and most popular slots in the industry, and it’s safe to say that BetOnline is a player-friendly gaming site.
Betonline at the CardsChat.com Online Poker Forum - any reviews of this poker site Betonline? Ty, I may start with just the freerolls then to see how there software works.
You should always look into the legal particulars of any gaming website you do business with, and I did that right away with BetOnline. The licensing authority that gives them the right to offer games of chance and skill comes from Panama. That can be a questionable thing and I’ll tell you why in the next paragraph.
Is BetOnline Safe?
Licensing from Panama is a small red flag. Licensure is important – an online casino’s licensing body regulates fair play and handles any serious disputes players have with the site. Check out what CasinoListings.com has to say about licenses from Panama:
There is no authority or official process to follow in the case of any disputes with a casino operator licensed in Panama. Panama has some regulations set in place but as it is relatively easy to obtain a license in this jurisdiction, casinos operating from Panama should not be fully trusted without a proven track record.
Take that information with a grain of salt. Just because BetOnline.ag holds a Panama license does not mean it is a rogue site. In fact, BetOnline has been taking wagers for over a decade at the time of this review, and I found few complaints about their business practices on gambling forums and message boards.
It appears that BetOnline.ag has the “proven track record” mentioned in the CasinoListings review of Panamanian licensure.
Bonuses and Rewards Programs
| Offer | Games Covered | Reward |
|---|---|---|
| 25% Welcome Bonus | Sportsbook | 25% up to $1,000 ($50 min.) |
| Lifetime Bonus Guarantee | Sportsbook | 25% up to $1,000 ($50 min.) |
| $25 Live Betting Free Play | Sportsbook | $25 free on first bet |
| $25 Live Dealer Betting | Casino | $25 free on first bet |
| $50 Free Play for Mobile | Mobile (any game) | $50 free on mobile signup |
| 7% Track Rebates | Racetrack | Up to 7% daily rebates (cond.) |
| 10% Casino Rebates | Casino | Up to 10% casino rebate (cond.) |
| Monthly High-Roller Bonus | Any | Varies monthly |
| 100% Slots Match Bonus | Slots (any game) | 100% up to $1,000 (min. $100) |
| 200% Poker Sign-Up Bonus | Poker (any game) | 200% up to $1,000 (min. $100) |
Clearing Your Bonus Cash
For the purpose of simplicity, the table below shows the amount required to clear BetOnline.ag’s 100% slots bonus.
| Offer | Games Covered |
|---|---|
| $100 | $10,000 |
| $200 | $20,000 |
| $300 | $30,000 |
| $400 | $40,000 |
| $500 | $50,000 |
| $600 | $60,000 |
| $700 | $70,000 |
| $800 | $80,000 |
| $900 | $90,000 |
| $1,000 | $90,000 |
BetOnline Mobile
BetOnline’s mobile service is for sports betting only – no casino games or other betting opportunities exist. Mobile.betonline.ag seems like a perfectly serviceable mobile sportsbook, with both live betting and traditional betting options available in a number of popular world markets. At my last visit, wagers were available for the following sports:
- Baseball
- Basketball
- Boxing
- Cricket
- Football
- Golf
- Hockey
- Martial Arts
- Rugby
- Soccer
- Tennis
- Sports Futures and Props
That’s a pretty extensive list of sports betting options, especially for a mobile site. I was particularly impressed with the long list of futures and props, something that’s not too common with other mobile-based sports betting services.
BetOnline needs to include a wider variety of betting options if it wants to compete with existing mobile platforms that have an all-in-one philosophy. I noticed that the BetOnline mobile service crashed way more often than other services I’ve used – I had to restart my mobile browser twice in order to get the information I needed.
Sports Betting Review
BetOnline started its life as a sportsbook, so it’s no surprise that this is one of their strongest sectors in today’s market. Originally called BestLineSports and operating out of Costa Rica in 2001, BetOnline had a unique way of attracting customers – offering discounted line pricing at -108.
Today, BetOnline is a leader in the industry, though -108 lines are no longer a part of their practice. The site’s sportsbook services are available in both Spanish and English.
Sports Covered
- Baseball
- Basketball
- Boxing
- Cricket
- Football
- Golf
- Hockey
- Martial arts
- Rugby
- Soccer
- Sports Futures and Props
- Tennis
Sign-Up Bonus
Up to 50% free play, with a maximum bonus available of
$2,500. Take note, this bonus requires a 6x rollover of your
expected total.
Casino Review
BetSoft games, as mentioned earlier, are among my personal favorite. Their library is extensive, their games tend to have higher replay value than other designers, and they just look and feel like modern titles. Using Betsoft games was a wise choice for a site that’s known better as a source for sportsbook wagering.
BetOnline’s game library is broken up into four total
categories:
- Table Games
- Slots
- 3D Slots
- Video Poker
Here is a brief description of each of the site’s game
categories along with some specific details about the games they
host.
Table Games
BetOnline’s collection of table games includes
seventeen classic titles and a few with slight rule variations.
All told, the site hosts six types of blackjack, two roulette
wheels (the classic American and Euro versions), the classic
games of craps and baccarat, and a total of seven different
casino-style poker and card-based games.
Slots
BetOnline bucks the trend in online casinos, hosting
just nineteen games under this heading. Yes, they have a larger
collection headed under the title “3D slots,”but let’s focus on
the titles in this category.
The games in this collection are not the best BetSoft has to
offer. An example game found under this heading is a pretty
boring title called Jackpot Jamba. It’s a standard five-reel and
nine-payline game with an available progressive jackpot to spice
it up a bit. Honestly, it’s an old-looking game without much to
offer in the way of side games and other distractions. Game play
is repetitive, as is to be expected from old-school or “classic”
slot titles.
3D Slots
A total of twenty-two games in this collection are
the best the site has to offer. Here’s a mini-review of a game
that is a perfect representation of the quality of slots at
BetOnline.
When you play Heist, you take on the role of a burglar
sneaking into a bank vault. It’s a cool theme for a slot, since
it’s not so big that it makes the game play clunky. The title
includes a fun bonus game in which you break into a vault and
get the title’s biggest payouts. Yes, this is a five reel slot,
but BetSoft has really improved the sound and video effects for
their 3D series. In fact, all of the games in BetOnline’s 3D
slots category are well-reviewed – check the forums for
yourself.
Video Poker
For video poker fans, variety is often the name
of the game. Some varieties get a bit old after a few
repetitions, and of course every video poker player has his or
her favorite title. The number of variations hosted at BetOnline
should make just about any machine gambler happy. At the time of
this review, seventeen different video poker titles were
available. Here they are in a nice handy list:
- Five Draw Poker
- All American
- Bonus Deluxe
- Bonus Poker
- Deuces Wild
- Double Bonus
- Double Jackpot
- Jacks or Better
- Joker Poker
- Aces and Faces
- Bonus Deluxe
- Bonus Poker
- Deuces Wild
- Double Bonus
- Double Jackpot
- Jacks or Better
- Joker Poker
Race Poker Online Game
I’ll be the first to admit, I was surprised at the quality
and number of titles in this collection. After all, Betsoft is
so much better known for their slot game designs. But don’t let
the sheer number of available titles fool you – there is nothing
to really write home about in terms of BetOnline’s video poker
lineup.
You might wonder how hard it can be to mess up a simple game
of video poker – after all, the game you play in the casino is
pretty much the same game you play on your computer, on a
slightly different screen. But these Betsoft versions look out
of date, with boring effects and dull graphics that give me the
impression of a roadside casino on the way out of Vegas.
You’ll be sure to turn the chintzy sound effects off right
away. Sure, variety is a good thing, but BetOnline should look
into hosting some new video poker games if they want to attract
machine gambling fans.
Poker Room Review
BetOnline poker is probably the largest site that still
accepts US players. That said, they are nowhere near the top ten
in terms of poker room traffic, and it doesn’t look like that’s
going to change anytime soon.
The most ring game action you’ll find at BetOnline is
micro-stakes No Limit Holdem during peak times.
As for tournaments, BetOnline advertises that they pay out
$250,000 in guaranteed tournament cash every week, with the
biggest prizes spread around on weekends. Sit and Gos starting
at pennies on up to $11 run around the clock, mostly in No Limit
Holdem, although at my last visit I saw a few Pot Limit Omaha
games going on as well.
BetOnline Poker Bonuses
BetOnline’s poker room offers a 200% match bonus up to $1,000
on every poker player’s first deposit. Take note that this bonus
releases in five increments. All told, the $1,000 bonus prize
requires $6,523 in rake paid to clear, and players have just 120
days to clear it. Remaining unclaimed bonus money expires after
that time.
Banking Options
Person to Person- Min Deposit: $50
- Max Deposit: $900
- Min Withdrawal: $50
- Max Withdrawal: $500
- Min Deposit: $1,000
- Max Deposit: No Max
- Min Withdrawal: $500
- Max Withdrawal: $24,500
- Min Deposit: $1,500
- Max Deposit: $15,000
- Min Withdrawal: $500
- Max Withdrawal: $2,500
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: $20
- Max Withdrawal: $10,000
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: $20
- Max Withdrawal: $10,000
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: $20
- Max Withdrawal: $10,000
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $10
- Max Deposit: No Max
- Min Withdrawal: $25
- Max Withdrawal: $9,900
- Min Deposit: $10
- Max Deposit: No Max
- Min Withdrawal: $25
- Max Withdrawal: $9,900
- Min Deposit: $50
- Max Deposit: $5,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $50
- Max Deposit: $5,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $500
- Max Deposit: No Max
- Min Withdrawal: $500
- Max Withdrawal: $15,000
- Min Deposit: $300
- Max Deposit: $9,000
- Min Withdrawal: $500
- Max Withdrawal: $9,000
Customer Support
You can contact BetOnline’s customer service at their
toll-free number: 1 (888) 426-3661
The other methods for contacting them involve email:
- General Questions:[email protected]
- Poker Questions:[email protected]
- Casino Questions:[email protected]
- Skill Game Questions:[email protected]
Customer service is available twenty-four hours a day and
seven days a week. I had a three-minute conversation with
someone for the purpose of this review, asking a menial question
about a slot game, and the answer was exactly what I needed. I
didn’t have to wait on hold at all, either, which is a big deal
for me.
What’s Missing at BetOnline?
BetOnline’s mobile site should be fleshed out to include more
casino and skill games. Right now, it exists only for sports
bettors, which is nice but prevents a good chunk of their
customers from participating in mobile services.
It would also be nice if BetOnline would include a live chat
feature. Live chat for customer service is becoming the norm,
and it’s disappointing not to be able to use it to contact
BetOnline’s customer support department.
A final complaint – their video poker collection. Betsoft
games are top-notch, except their video poker offerings. Maybe
BetOnline could use a different software designer for their
video poker titles; otherwise, their lineup looks stuck in the
1970s.
BetOnline FAQ
Can US players make deposits and play games at BetOnline?
Yes, BetOnline continues to do business with customers from all
over the world, including the USA.
How long do payouts take to process?
This varies depending on the payout method you choose. Some payments take a matter of hours; others require weeks in transit.
What currencies does BetOnline do business in?
Currently, only the US Dollar is accepted for play.
What does the “.ag” mean at the end of BetOnline.ag?
The suffix .ag refers to the countries of Antigua and Barbuda, where BetOnline.ag is hosted.
Who can take advantage of BetOnline’s Monthly High Roller Bonus?
Any casino gamblers or sports bettors who bet more than $75,000 in a single month are considered high rollers. BetOnline doesn’t go into too many specifics about this bonus. You have to be a member to get the details.
Verdict
If you are a slots fan, or a fan of placing sports bets
online or on a mobile device, you’ll be pleased with the
services available from BetOnline. The site has been running for
more than a decade, and they have a good reputation among online
gamblers. Though the Panama gaming license is something to be
concerned about, so far there are no serious complaints about
BetOnline’s business practices.
BetOnline is an all-in-one gambling site, including options for sports betting, poker, horse race betting, casino gambling, and live dealer action. BetOnline is a privately-held company that maintains a gaming license from the jurisdiction of Panama. BetOnline uses a number of different software providers for its any gaming options, but most heavily represented is the popular BetSoft line of casino software.
What to Expect
BetOnline runs some of the best-rated USA-friendly casinos, poker rooms, and sportsbooks. That’s a big deal for gamblers from America, but not so impressive in the grand scheme of things. After all, the US market is full of fly-by-night operations that exist just this side of a serious lawsuit.
Expect to find a long list of accepted currencies and ways to fund your account – this is also a good thing, as it indicates their willingness to do business with customers using a variety of payment methods. Throw in the fact that BetOnline’s casino includes a heavy dose of BetSoft titles, which are some of the best-looking and most popular slots in the industry, and it’s safe to say that BetOnline is a player-friendly gaming site.
You should always look into the legal particulars of any gaming website you do business with, and I did that right away with BetOnline. The licensing authority that gives them the right to offer games of chance and skill comes from Panama. That can be a questionable thing and I’ll tell you why in the next paragraph.
Is BetOnline Safe?
Licensing from Panama is a small red flag. Licensure is important – an online casino’s licensing body regulates fair play and handles any serious disputes players have with the site. Check out what CasinoListings.com has to say about licenses from Panama:
There is no authority or official process to follow in the case of any disputes with a casino operator licensed in Panama. Panama has some regulations set in place but as it is relatively easy to obtain a license in this jurisdiction, casinos operating from Panama should not be fully trusted without a proven track record.
Take that information with a grain of salt. Just because BetOnline.ag holds a Panama license does not mean it is a rogue site. In fact, BetOnline has been taking wagers for over a decade at the time of this review, and I found few complaints about their business practices on gambling forums and message boards.
It appears that BetOnline.ag has the “proven track record” mentioned in the CasinoListings review of Panamanian licensure.
Bonuses and Rewards Programs
| Offer | Games Covered | Reward |
|---|---|---|
| 25% Welcome Bonus | Sportsbook | 25% up to $1,000 ($50 min.) |
| Lifetime Bonus Guarantee | Sportsbook | 25% up to $1,000 ($50 min.) |
| $25 Live Betting Free Play | Sportsbook | $25 free on first bet |
| $25 Live Dealer Betting | Casino | $25 free on first bet |
| $50 Free Play for Mobile | Mobile (any game) | $50 free on mobile signup |
| 7% Track Rebates | Racetrack | Up to 7% daily rebates (cond.) |
| 10% Casino Rebates | Casino | Up to 10% casino rebate (cond.) |
| Monthly High-Roller Bonus | Any | Varies monthly |
| 100% Slots Match Bonus | Slots (any game) | 100% up to $1,000 (min. $100) |
| 200% Poker Sign-Up Bonus | Poker (any game) | 200% up to $1,000 (min. $100) |
Clearing Your Bonus Cash
For the purpose of simplicity, the table below shows the amount required to clear BetOnline.ag’s 100% slots bonus.
| Offer | Games Covered |
|---|---|
| $100 | $10,000 |
| $200 | $20,000 |
| $300 | $30,000 |
| $400 | $40,000 |
| $500 | $50,000 |
| $600 | $60,000 |
| $700 | $70,000 |
| $800 | $80,000 |
| $900 | $90,000 |
| $1,000 | $90,000 |
BetOnline Mobile
BetOnline’s mobile service is for sports betting only – no casino games or other betting opportunities exist. Mobile.betonline.ag seems like a perfectly serviceable mobile sportsbook, with both live betting and traditional betting options available in a number of popular world markets. At my last visit, wagers were available for the following sports:
- Baseball
- Basketball
- Boxing
- Cricket
- Football
- Golf
- Hockey
- Martial Arts
- Rugby
- Soccer
- Tennis
- Sports Futures and Props
That’s a pretty extensive list of sports betting options, especially for a mobile site. I was particularly impressed with the long list of futures and props, something that’s not too common with other mobile-based sports betting services.
BetOnline needs to include a wider variety of betting options if it wants to compete with existing mobile platforms that have an all-in-one philosophy. I noticed that the BetOnline mobile service crashed way more often than other services I’ve used – I had to restart my mobile browser twice in order to get the information I needed.
Sports Betting Review
BetOnline started its life as a sportsbook, so it’s no surprise that this is one of their strongest sectors in today’s market. Originally called BestLineSports and operating out of Costa Rica in 2001, BetOnline had a unique way of attracting customers – offering discounted line pricing at -108.
Today, BetOnline is a leader in the industry, though -108 lines are no longer a part of their practice. The site’s sportsbook services are available in both Spanish and English.
Sports Covered
- Baseball
- Basketball
- Boxing
- Cricket
- Football
- Golf
- Hockey
- Martial arts
- Rugby
- Soccer
- Sports Futures and Props
- Tennis
Sign-Up Bonus
Up to 50% free play, with a maximum bonus available of
$2,500. Take note, this bonus requires a 6x rollover of your
expected total.
Casino Review
BetSoft games, as mentioned earlier, are among my personal favorite. Their library is extensive, their games tend to have higher replay value than other designers, and they just look and feel like modern titles. Using Betsoft games was a wise choice for a site that’s known better as a source for sportsbook wagering.
BetOnline’s game library is broken up into four total
categories:
- Table Games
- Slots
- 3D Slots
- Video Poker
Here is a brief description of each of the site’s game
categories along with some specific details about the games they
host.
Table Games
BetOnline’s collection of table games includes
seventeen classic titles and a few with slight rule variations.
All told, the site hosts six types of blackjack, two roulette
wheels (the classic American and Euro versions), the classic
games of craps and baccarat, and a total of seven different
casino-style poker and card-based games.
Slots
BetOnline bucks the trend in online casinos, hosting
just nineteen games under this heading. Yes, they have a larger
collection headed under the title “3D slots,”but let’s focus on
the titles in this category.
The games in this collection are not the best BetSoft has to
offer. An example game found under this heading is a pretty
boring title called Jackpot Jamba. It’s a standard five-reel and
nine-payline game with an available progressive jackpot to spice
it up a bit. Honestly, it’s an old-looking game without much to
offer in the way of side games and other distractions. Game play
is repetitive, as is to be expected from old-school or “classic”
slot titles.
3D Slots
A total of twenty-two games in this collection are
the best the site has to offer. Here’s a mini-review of a game
that is a perfect representation of the quality of slots at
BetOnline.
When you play Heist, you take on the role of a burglar
sneaking into a bank vault. It’s a cool theme for a slot, since
it’s not so big that it makes the game play clunky. The title
includes a fun bonus game in which you break into a vault and
get the title’s biggest payouts. Yes, this is a five reel slot,
but BetSoft has really improved the sound and video effects for
their 3D series. In fact, all of the games in BetOnline’s 3D
slots category are well-reviewed – check the forums for
yourself.
Video Poker
For video poker fans, variety is often the name
of the game. Some varieties get a bit old after a few
repetitions, and of course every video poker player has his or
her favorite title. The number of variations hosted at BetOnline
should make just about any machine gambler happy. At the time of
this review, seventeen different video poker titles were
available. Here they are in a nice handy list:
- Five Draw Poker
- All American
- Bonus Deluxe
- Bonus Poker
- Deuces Wild
- Double Bonus
- Double Jackpot
- Jacks or Better
- Joker Poker
- Aces and Faces
- Bonus Deluxe
- Bonus Poker
- Deuces Wild
- Double Bonus
- Double Jackpot
- Jacks or Better
- Joker Poker
I’ll be the first to admit, I was surprised at the quality
and number of titles in this collection. After all, Betsoft is
so much better known for their slot game designs. But don’t let
the sheer number of available titles fool you – there is nothing
to really write home about in terms of BetOnline’s video poker
lineup.
You might wonder how hard it can be to mess up a simple game
of video poker – after all, the game you play in the casino is
pretty much the same game you play on your computer, on a
slightly different screen. But these Betsoft versions look out
of date, with boring effects and dull graphics that give me the
impression of a roadside casino on the way out of Vegas.
You’ll be sure to turn the chintzy sound effects off right
away. Sure, variety is a good thing, but BetOnline should look
into hosting some new video poker games if they want to attract
machine gambling fans.
Poker Room Review
BetOnline poker is probably the largest site that still
accepts US players. That said, they are nowhere near the top ten
in terms of poker room traffic, and it doesn’t look like that’s
going to change anytime soon.
The most ring game action you’ll find at BetOnline is
micro-stakes No Limit Holdem during peak times.
As for tournaments, BetOnline advertises that they pay out
$250,000 in guaranteed tournament cash every week, with the
biggest prizes spread around on weekends. Sit and Gos starting
at pennies on up to $11 run around the clock, mostly in No Limit
Holdem, although at my last visit I saw a few Pot Limit Omaha
games going on as well.
BetOnline Poker Bonuses
BetOnline’s poker room offers a 200% match bonus up to $1,000
on every poker player’s first deposit. Take note that this bonus
releases in five increments. All told, the $1,000 bonus prize
requires $6,523 in rake paid to clear, and players have just 120
days to clear it. Remaining unclaimed bonus money expires after
that time.
Banking Options
Person to Person- Min Deposit: $50
- Max Deposit: $900
- Min Withdrawal: $50
- Max Withdrawal: $500
- Min Deposit: $1,000
- Max Deposit: No Max
- Min Withdrawal: $500
- Max Withdrawal: $24,500
- Min Deposit: $1,500
- Max Deposit: $15,000
- Min Withdrawal: $500
- Max Withdrawal: $2,500
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: $20
- Max Withdrawal: $10,000
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: $20
- Max Withdrawal: $10,000
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: $20
- Max Withdrawal: $10,000
- Min Deposit: $20
- Max Deposit: $25,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $10
- Max Deposit: No Max
- Min Withdrawal: $25
- Max Withdrawal: $9,900
- Min Deposit: $10
- Max Deposit: No Max
- Min Withdrawal: $25
- Max Withdrawal: $9,900
- Min Deposit: $50
- Max Deposit: $5,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $50
- Max Deposit: $5,000
- Min Withdrawal: N/A
- Max Withdrawal: N/A
- Min Deposit: $500
- Max Deposit: No Max
- Min Withdrawal: $500
- Max Withdrawal: $15,000
- Min Deposit: $300
- Max Deposit: $9,000
- Min Withdrawal: $500
- Max Withdrawal: $9,000
Customer Support
You can contact BetOnline’s customer service at their
toll-free number: 1 (888) 426-3661
The other methods for contacting them involve email:
- General Questions:[email protected]
- Poker Questions:[email protected]
- Casino Questions:[email protected]
- Skill Game Questions:[email protected]
Customer service is available twenty-four hours a day and
seven days a week. I had a three-minute conversation with
someone for the purpose of this review, asking a menial question
about a slot game, and the answer was exactly what I needed. I
didn’t have to wait on hold at all, either, which is a big deal
for me.
What’s Missing at BetOnline?
BetOnline’s mobile site should be fleshed out to include more
casino and skill games. Right now, it exists only for sports
bettors, which is nice but prevents a good chunk of their
customers from participating in mobile services.
It would also be nice if BetOnline would include a live chat
feature. Live chat for customer service is becoming the norm,
and it’s disappointing not to be able to use it to contact
BetOnline’s customer support department.
A final complaint – their video poker collection. Betsoft
games are top-notch, except their video poker offerings. Maybe
BetOnline could use a different software designer for their
video poker titles; otherwise, their lineup looks stuck in the
1970s.
BetOnline FAQ
Can US players make deposits and play games at BetOnline?
Yes, BetOnline continues to do business with customers from all
over the world, including the USA.
How long do payouts take to process?
This varies depending on the payout method you choose. Some payments take a matter of hours; others require weeks in transit.
What currencies does BetOnline do business in?
Currently, only the US Dollar is accepted for play.
What does the “.ag” mean at the end of BetOnline.ag?
Ultimate Bet Poker Download
The suffix .ag refers to the countries of Antigua and Barbuda, where BetOnline.ag is hosted.
Who can take advantage of BetOnline’s Monthly High Roller Bonus?
Any casino gamblers or sports bettors who bet more than $75,000 in a single month are considered high rollers. BetOnline doesn’t go into too many specifics about this bonus. You have to be a member to get the details.
Verdict
If you are a slots fan, or a fan of placing sports bets
online or on a mobile device, you’ll be pleased with the
services available from BetOnline. The site has been running for
more than a decade, and they have a good reputation among online
gamblers. Though the Panama gaming license is something to be
concerned about, so far there are no serious complaints about
BetOnline’s business practices.